Serving Idaho, Western Montana & Eastern WashingtonIdaho · Montana · Since 1999 Mon–Fri · 8:00 am – 5:00 pm  ·  (208) 762-3632
Mobility Concepts — Home Elevators · Stairlifts · Lifts
Home / Services / Elevator & Stairlift Repair
Service & repair

Elevator & stairlift repair from local technicians.

When a home elevator, stairlift or platform lift stops working, you need someone who can get there and fix it. Our service technicians cover North Idaho, Western Montana and Eastern Washington, for equipment we installed and many brands we didn't.

  • Repairs, maintenance and parts
  • Many brands serviced
  • Call our office, not a call center
Mobility Concepts technician on a service call
Local techniciansElevators · stairlifts · lifts · trams
Troubleshooting

Most problems have a simple cause.

A stairlift that beeps and won't move is often a battery, a charging contact or a safety sensor. An elevator that stops between floors may be a door lock, a tripped safety or a controller fault. Call us with what you're seeing and the make and model, and we'll tell you what we think is going on and get a technician scheduled.

If someone is trapped and can't get out, or anyone's safety is at risk, call 911 first.

Home elevator cab and control panel
Many brandsServiced locally
Options

Common problems we fix

If it lifts people in a home or small building, we can usually help.

Stairlift won't move or keeps beeping

Worn batteries, dirty charging contacts, a seat that isn't locked in position, or a footrest sensor that's been bumped.

Elevator stops between floors

Door and gate interlocks, power interruptions, tripped safeties and controller faults.

Doors or gates won't close or lock

Accordion gates out of alignment, worn interlocks, and hall doors that need adjusting.

Jerky, noisy or slow ride

Hydraulic valves and fluid, rail lubrication, worn rollers and drive components.

Platform lift stuck

Limit switches, drive screws and, on outdoor units, debris, ice and moisture.

Tram not running after winter

Seasonal start-up, cable and track inspection, and weather-damaged controls.

Recent work

Real installs, real homes

Pneumatic glass home elevator
Home elevatorsPneumatic glass home elevator
Home elevator with wood-paneled door
Home elevatorsHome elevator with wood-paneled door
Home elevator with accordion gate
Home elevatorsHome elevator with accordion gate
Local technician on a service call
Service & repairLocal technician on a service call
Home elevator cab and controls
Home elevatorsHome elevator cab and controls
Planning

In Idaho and Montana, maintenance is on you.

Neither state sends inspectors to elevators and lifts in private homes. That means nobody checks your equipment unless you schedule it. A yearly service visit catches worn parts before they leave you stuck.

Safety checks

We test the safeties, door and gate interlocks, emergency stop and emergency lowering.

Batteries

Backup and drive batteries are tested and replaced before they fail, which is the most common cause of stairlift breakdowns.

Adjustment and lubrication

Rails, chains, cables and rollers are cleaned, lubricated and adjusted for a smooth, quiet ride.

A written report

You'll know what we found, what we fixed, and anything to plan for down the road.

Good to know

What we service

We work on the brands we sell, Savaria, Stannah and Bruno, and on many other residential lifts. Older or inherited equipment is welcome; call with the make and model.

  • Home elevators
  • Stairlifts, straight and curved
  • Vertical platform (porch) lifts
  • Inclined platform lifts
  • Dumbwaiters
  • Hillside trams
Service area

Based in Coeur d'Alene. Serving Idaho & Montana.

We also serve Eastern Washington. Don't see your town? Ask us.

FAQ

Common questions

Do you repair equipment you didn't install?

Yes. Our technicians work on many residential elevator, stairlift and lift brands. Call with the make and model. For some older or discontinued units parts can take longer, and we'll tell you up front.

How often should a home elevator be serviced?

At least once a year for most residential elevators, or more often if your owner's manual calls for it. Stairlifts benefit from a yearly check too, mainly for batteries and safety sensors.

How long do stairlift batteries last?

Usually a few years, depending on how often the lift is used and how it's charged. If your stairlift beeps, moves slowly or stops partway, the batteries are the first thing to check.

Is my home elevator required to be inspected?

In Idaho and Montana, elevators inside a private home are outside the state inspection programs, so regular maintenance is up to you. In Washington, residential elevators are inspected when installed; ask us about your situation.

Can you modernize an older elevator?

Often, yes. Controllers, door operators, gates and fixtures can be updated. Sometimes replacement makes more sense, and we'll give you an honest comparison.

My stairlift stopped halfway. What should I do?

Check that the key switch is on and the lift is plugged in at its charge point, and look for anything blocking the rail or footrest. If it still won't move, don't force it. Call us and we'll walk you through it or send a technician.

What areas do your technicians cover?

North Idaho, Western Montana including Kalispell and Whitefish, the Boise area and Eastern Washington. Call and we'll confirm scheduling for your location.

Need a repair or a service visit?

Call our office or send a request. Tell us what's happening and the make and model, and we'll get you on the schedule.

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